Frequently Asked Questions |
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- How do I measure my windows?
- After my order is placed, how long will it take to receive it?
- Do you offer samples, and how long does it take to receive them?
- What kind of warranty do you offer?
- What if I have a problem with my order?
- Are your blinds pre-made?
- Is this company a member of the Better Business Bureau?
- Do you charge tax, and are there additional charges for shipping?
- What is the difference between your brand and other major manufacturers?
- What are your payment options?
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How do I measure my windows?
Blinds are measured according to how they are going to be mounted. Your blinds will either be mounted inside your window frame or on the outside on your molding or on your wall. Click here for more information on how to measure. back to top |
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After my order is placed, how long will it take to receive it?
Once your order has been placed, there is a 48-hour grace period during which time you can make any necessary adjustments. Most blinds take three to five days to manufacture, at which point they will be shipped directly from the manufacturer to you. Overall, our estimated arrival time is within 10 to 14 business days from the time your order is placed. back to top |
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Do you offer samples, and how long does it take to receive them?
Samples of our in-house products can be requested over our sales line or by e-mail. Samples generally take about a week to receive. back to top |
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What kind of warranty do you offer?
All blinds come with manufacturer's lifetime warranty. We guarantee that all of our products are first quality and free of any defects. back to top |
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What if I have a problem with my order?
Any problems that you may encounter with your order can be handled directly through our Customer Service. Customer Service is on hand to answer any of your questions Monday through Friday 9:00 a.m. to 6:00 p.m. Eastern time. back to top |
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Are your blinds pre-made?
No. All blinds are custom made to your measurements and specifications. back to top |
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Is this company a member of the Better Business Bureau?
Yes. back to top |
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Do you charge tax, and are there additional charges for shipping?
There is no sales tax on any order that we ship outside of the State of Florida. Shipments within Florida require a 7% sales tax. We ship within the continental United States via UPS, straight to your door and at no cost to you. For shipping to Alaska and Hawaii, please call our sales representative for shipping costs. Regarding some oversized packages shipped within the continental United States that cannot be sent via UPS (for example, sizes over 106 inches), please note that there may or may not be a surcharge depending on the individual manufacturer. Please call our sales representative to inquire if a surcharge will apply to your order. back to top |
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What is the difference between your brand and other major manufacturers?
In addition to all the major brand names that we sell, we also offer our own Brand - Best Value Blinds. Comparing Best Value Blinds to other "name" brands is like comparing apples to apples. In many cases, Best Value Blinds comes from the same manufacturers as the "name" brands. The advantage of buying Best Value Blinds versus the major brands is that you get the identical first-quality product at a lower price with savings to you. back to top |
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What are your payment options?
Visa, Master Card, American Express, Discover, personal check or money order. back to top |
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